Return Policy

At Club360, we are committed to ensuring your satisfaction with every purchase. If you receive damaged or defective clothing items, we offer a hassle-free return and exchange process. Please review the following guidelines to ensure a smooth experience:

Damaged or Defective Items:

• If you receive clothing items that are damaged or defective, please contact our customer support team within 7 days of receiving your order.
• We will guide you through the return or exchange process and provide you with the necessary instructions.

Return & Exchange Conditions:

• Exchanges are accepted within 7 days of delivery
• Products must be in unworn, unwashed and original condition with tags attached.
• Allow us 7 working days to deliver the exchange item.
• We have a 7 days return policy

Refund Policy:

• We process refunds promptly and transparently to ensure your satisfaction:
• If refund is approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
• If you are eligible for a refund due to damaged or defective items, the refund will be processed within 7 business days after we receive and verify the returned items.
• Your original payment method will be credited with the refund amount. Please note that it may take additional time for the refund to reflect in your account, depending on your bank's processing time.

Cancellation Policy:

• We understand that situations may change, and you may need to cancel your order. Our cancellation policy is as follows:
• If your order has already been shipped, we regret that it cannot be canceled. However, you can initiate the return process once you receive the items.

Things to Consider:

• Carefully review product descriptions, sizes, and colors before making a purchase to ensure they meet your expectations.
• Double-check the accuracy of your shipping address to prevent delivery issues.
• If you notice any package damage upon delivery, please document it and inform our customer support team immediately.
• For returns and exchanges, please keep the original packaging intact.

For more information, clarification, or assistance with returns, refunds, exchanges, or cancellations, feel free to reach out to our customer support team. We are dedicated to ensuring your satisfaction with your shopping experience at Club360.